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Although negotiations are essentially just conversations with other like-minded individuals, such as coworkers, clients, business partners or anyone else, it is important to walk into these conversations fully prepared. There are a number of different tactics and strategies that leaders can use to help all parties walk away satisfied, enabling them to get the best outcome from their perspective. Here are a few of the tactics they can utilize: 1. Stay a step or two ahead  Picture negotiations as a dance between two people or parties – if executives want to take a commanding position in the conversation, they need to lead negotiations. The best way to do this is by constantly staying one or two steps ahead of the others involved in the discussion.  Read the full article…

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Happiness and engagement are two factors critical to the success of the workplace. While making workers happy does not make a company profitable by itself, it does contribute to productivity and other pivotal measures such as willingness to collaborate with others. An office of angry, disgruntled employees who want nothing more than to do their eight hours and go home will likely not lead to a successful company in the long haul. As such, many businesses do their best to bolster employee engagement, which is a key factor in keeping everyone at the company “emotionally and intellectually” committed, according to research by Inderscience Publishers. This could include everything from the popular foosball or ping-pong table purchases to end-of-the-year parties and bonuses. These initiatives are done to bolster  Read the full article…

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Companies should always have an eye toward improving business relationships. Modern enterprises understand the collaborative nature of the workplace – people must respect each other, and the better they get along, the more effectively they collaborate. An office where everyone has a healthy relationship with each other is ideal. Employees are happy because they are not at each others’ throats, managers are happy because they do not have to waste their time mediating disputes and the company is happy because productivity is up. But the process of making people happy is no easy nut to crack. The token ping-pong table is probably the greatest example of this – companies buy a ping-pong table expecting people to play with it and have fun, but it just  Read the full article…

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Few businesses would give the green light to a project they did not believe in, yet it also is not uncommon to see these projects fail. Despite being given to a group of highly qualified individuals, sometimes projects just cannot be completed as planned. This can happen for any number of reasons – the scope of the project gradually increases until it is no longer accomplishable under the original guidelines, promised resources are never given, team members do not work together well or do not carry their own weight or perhaps the specifications of the project keep changing drastically. At the end of the day, however, one of the biggest reasons these projects fail is simply because the leaders are not strong enough to navigate all  Read the full article…

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In the past, we have spoken in depth about how important it is that influential leaders are able to command the respect of their employees. This reduces the chance of conflict within the workplace – if people do not respect management, they are more likely to do things their own way and disregard instructions because they second-guess the people giving these directives. Additionally, when people respect management, they are more motivated to collaborate with each other to achieve common goals. However, respect is not a one-way street. Many times, workers do not respect their leaders because they feel disregarded by them in the first place – managers do not respect their workload, their contributions to the company and their time. A recent study conducted by  Read the full article…

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Leaders are responsible for handling key tasks, and how they go about these activities will play a pivotal role in defining their careers. There are such things as remarkable leaders, but there are also mediocre and sub-par ones as well, and this has a lot to do with how managers handle these important activities. So, what are these tasks? Here are a couple of the mission-critical jobs that leaders must excel at: 1. Resolving conflicts Conflict resolution is an area in which many people prefer to avoid. Disputes bring up negative emotions and can get leaders entangled in heated subject matter, particularly when it is two parties that are both passionate about what they do on the job. However, successful leaders realize that unsettled disputes  Read the full article…

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Of the many skills today’s leadership-level staff members need to possess, negotiation, conflict resolution and influence are likely among the most critical, especially given the speed with which the workforce is evolving. Unfortunately, some experts and researchers have argued that these areas might be the weakest with respect to modern leaders and managers, indicating that negotiation training is increasingly important to keep companies moving in the right direction. Negotiation skills will come in myriad situations, ranging from simply trying to help an employee improve and forming stronger relationships with partners to engaging clientele and beyond. As such, companies that have not evaluated their managers’ negotiation skills or deployed relevant training programs recently should seriously consider doing so soon, as this knowledge will be invaluable in the coming  Read the full article…

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Business needs change with time and what an enterprise needs in a leader shifts with the company. Some firms may look for an innovator, others for a captain who can simply steer the ship effectively. Others yet may want someone who can speak well and inspire others. In that regard, there truly is no “best set” of attributes that all leaders should have – rather, what defines optimal leadership skill sets is affected by the time, place and the company in question. That being said, there are a number of attributes many firms do find desirable. Here are four of the more noteworthy ones: 1. The ability to influence others Few firms want managers who lead by positional authority and nothing else. Being an effective manager  Read the full article…

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Negotiations are not something you can just walk into and hope for the best. They require a certain mindset and a calculated plan of action if you want to to walk away with all parties pleased about the outcome of these discussions. Here are a few tips businesses should keep in mind as they hit the negotiation table: 1. Be realistic with goals and objectives When people walk into conversations with other parties, they often think about what they need and set out to achieve all of their priorities. However, it is not realistic to enter negotiations expecting to achieve all objectives – compromises will need to be made a long the way, that is just how it works. In fact, going into these conversations  Read the full article…

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Conversation forms the basis of communication, and the better people are able to express their needs and desires verbally, the more effective they will be in the workplace. In that regard, negotiation skills are tools that everyone should have, as everyone will need to negotiate at some point (whether it is for a higher salary or a lower price on a car). However, some people at work may benefit more than others by fine-tuning their conversation and negotiation aptitude. Here are a few examples: 1. Salespeople Salespeople spend most of their day communicating with others, particularly business prospects. Having better negotiation skills may allow them to sign difficult prospects or upsell existing clients to additional product and service lines. Additionally, being a better negotiator can help  Read the full article…