Category Archives: Influence Skills

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Most companies strive to be creative. For good reason too – if one looks at some of the most successful businesses in the United States, they generally lead their industry due to their various innovations. Take a look at Google, for instance. The Internet company has come out with numerous successful products and services, ranging from the Android operating system to the basic Web search browser, and as a result, everyone wants to work for the firm. In fact, one  report from Forrester Consulting found that creativity in the workplace can be tied to exceptional revenue growth, greater market share, competitive leadership and an influx of people with high-value talent looking to work for the brand in question. Yet at the same time, 61 percent of  Read the full article…

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For many modern workers, one of the worst feelings that one can experience in the workplace is helplessness. People may often feel like they do not matter or think that all the changes they want to make get shut down for one reason or another. This can even extend to interactions with other companies – sometimes people feel like they just cannot get any traction with any of the suggestions they offer. This can be a very demoralizing feeling and may even lead to workers – even high-level executives – rethinking whether they even want to continue working for their current employer. Although this is a common dilemma many workers encounter, it is important to realize that it is possible for individuals to enact meaningful change at  Read the full article…

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Influence has become a critical business tool in the current work environment. Many people are hired because of their unique skill sets and experiences – they have attended particular schools, worked at certain companies, held specific positions or taken unique classes that have allowed them to excel at their jobs. However, those skill sets and experiences can only get a person so far. Successful business leaders and managers also need the interpersonal skills that allow them to make the most out of the tools in their possession. These interpersonal and communication skills often form the basis of influence in the workplace and help separate effective leaders and managers from ineffective ones. Business leaders with the power of influence are often able to communicate in ways that make  Read the full article…

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Face it…interviewing for a job or asking for a promotion can be unsettling.  There are a number of ways you can employ influence. In this case we will discuss a combination of the Push and Pull Influences Styles of Persuading and Bridging, respectively. The first step is preparation. When interviewing outside of your present company, do some homework. For starters, visit the organization’s website to read about the mission, vision, and values. If the company is publicly traded, you might also check their standing in the marketplace through independent reports which are easily obtained online. The fruits of this research can be very effectively leveraged at the interview as you impress the interviewer with your level of preparation. Once in the interview, you will use  Read the full article…

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Know Thyself Influence is all about our behavior…period. Therefore, the more you understand about how your behavior impacts others, the more focused you can be in setting and working toward achieving personal learning goals and other desired outcomes. So how do you explore this area for yourself?  At SMS, we use a 360-degree influence style assessment tool. This tool helps people understand how their actions impact others, regardless of their intent, when using the behaviors associated with any of the four Influence Styles. Once you know the impact you are having on someone, you are better able to influence that person, especially in a difficult relationship. This, in and of itself, will naturally begin healing that relationship.  Remember, influence is the behavior you use to  Read the full article…

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Our moods and attitudes impact the people around us, and we probably don’t even fully recognize the extent of it.Have you ever found yourself feeling slightly grumpy, only to realize that the person you’re with is being a downer? Can seeing certain cheerful people automatically make your day feel a little brighter? We are deeply affected by the attitudes of those whom we’re surrounded by, which is why it’s so important to surround ourselves with people who uplift us. If you’ve ever worked in an environment with a boss who exhibits cold behaviors and negative outlooks, you may have noticed that this tends to affect the whole team or office. As a leader, it’s absolutely imperative to put out an attitude that you want to  Read the full article…

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1.Take a break: A break could be anything from taking a deep breath for several seconds, to walking around for fifteen minutes, to taking a personal day off. (Of course, make sure that your version of a break is acceptable at your workplace. Leaving in the middle of a workday without warning for long periods of time might not be kosher, so use your judgment and the established guidelines.) Other ways to take a break: Make some tea. Get a snack. Grab a coffee. Drink a glass of water. Stretch- maybe you’re tense from sitting at your desk and could use a little bit of movement. Talk to a coworker for a few minutes. Find something that works for you; sometimes you need to take  Read the full article…

What Makes a Winning Team?

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When we hear the word “team,” our mind quickly jumps to sports. In the current midst of winter sports (think: basketball, hockey), the post-Super Bowl buzz, and the 2018 PyeongChang Winter Olympics, it’s no wonder why. A team, however doesn’t have to be limited to groups performing physical activities. As defined by Merriam Webster, a team is “a number of persons associated together in work or activity.” By this definition, a team could be your group of friends, your family, and/or your coworkers.   In regards to sports, we know what it means to win. One team scores more points or goals than the other. What does winning look like for our other teams, though? How would we recognize a winning team at work, if  Read the full article…

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EMOTIONAL ENERGY Emotions are a great alarm system, as they tell you that you need to pay attention and alert you to what is happening. On the other hand, they are counter-productive when you get lost in your emotions and start blaming your perceived aggressor, or lament what has been done to you. You blame your reactions on the other person. As long as you stay in a blaming mindset, it is difficult to think clearly. If you are feeling that way, the essential thing to do is to stop feeling powerless and like a victim. How do you do that? Licking your wounds: First, acknowledge that you feel hurt and focus your attention into the hurt feeling. All emotions are made up of energy.  Read the full article…

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We are all too familiar with under-communicating. There’s probably at least one person who comes to mind when we think of someone we struggle to communicate with. It’s difficult to meet up with a friend if they haven’t told you what time they will be at the restaurant. It’s frustrating when you constantly need information from a coworker who is resistant to providing you with it. People sometimes end relationships due to “poor communication,” which isn’t so surprising when we consider that our relationships with people are largely built upon our conversations with them. Over-communicating, though not as common, can be equally as frustrating. Sometimes people give more details than they need to and can actually complicate things, even when their intentions are to be  Read the full article…