Category Archives: Influence Skills

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Companies should always have an eye toward improving business relationships. Modern enterprises understand the collaborative nature of the workplace – people must respect each other, and the better they get along, the more effectively they collaborate. An office where everyone has a healthy relationship with each other is ideal. Employees are happy because they are not at each others’ throats, managers are happy because they do not have to waste their time mediating disputes and the company is happy because productivity is up. But the process of making people happy is no easy nut to crack. The token ping-pong table is probably the greatest example of this – companies buy a ping-pong table expecting people to play with it and have fun, but it just  Read the full article…

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Few businesses would give the green light to a project they did not believe in, yet it also is not uncommon to see these projects fail. Despite being given to a group of highly qualified individuals, sometimes projects just cannot be completed as planned. This can happen for any number of reasons – the scope of the project gradually increases until it is no longer accomplishable under the original guidelines, promised resources are never given, team members do not work together well or do not carry their own weight or perhaps the specifications of the project keep changing drastically. At the end of the day, however, one of the biggest reasons these projects fail is simply because the leaders are not strong enough to navigate all  Read the full article…

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In the past, we have spoken in depth about how important it is that influential leaders are able to command the respect of their employees. This reduces the chance of conflict within the workplace – if people do not respect management, they are more likely to do things their own way and disregard instructions because they second-guess the people giving these directives. Additionally, when people respect management, they are more motivated to collaborate with each other to achieve common goals. However, respect is not a one-way street. Many times, workers do not respect their leaders because they feel disregarded by them in the first place – managers do not respect their workload, their contributions to the company and their time. A recent study conducted by  Read the full article…

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Most companies strive to be creative. For good reason too – if one looks at some of the most successful businesses in the United States, they generally lead their industry due to their various innovations. Take a look at Google, for instance. The Internet company has come out with numerous successful products and services, ranging from the Android operating system to the basic Web search browser, and as a result, everyone wants to work for the firm. In fact, one  report from Forrester Consulting found that creativity in the workplace can be tied to exceptional revenue growth, greater market share, competitive leadership and an influx of people with high-value talent looking to work for the brand in question. Yet at the same time, 61 percent of  Read the full article…

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For many modern workers, one of the worst feelings that one can experience in the workplace is helplessness. People may often feel like they do not matter or think that all the changes they want to make get shut down for one reason or another. This can even extend to interactions with other companies – sometimes people feel like they just cannot get any traction with any of the suggestions they offer. This can be a very demoralizing feeling and may even lead to workers – even high-level executives – rethinking whether they even want to continue working for their current employer. Although this is a common dilemma many workers encounter, it is important to realize that it is possible for individuals to enact meaningful change at  Read the full article…

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Influence has become a critical business tool in the current work environment. Many people are hired because of their unique skill sets and experiences – they have attended particular schools, worked at certain companies, held specific positions or taken unique classes that have allowed them to excel at their jobs. However, those skill sets and experiences can only get a person so far. Successful business leaders and managers also need the interpersonal skills that allow them to make the most out of the tools in their possession. These interpersonal and communication skills often form the basis of influence in the workplace and help separate effective leaders and managers from ineffective ones. Business leaders with the power of influence are often able to communicate in ways that make  Read the full article…

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Face it…interviewing for a job or asking for a promotion can be unsettling.  There are a number of ways you can employ influence. In this case we will discuss a combination of the Push and Pull Influences Styles of Persuading and Bridging, respectively. The first step is preparation. When interviewing outside of your present company, do some homework. For starters, visit the organization’s website to read about the mission, vision, and values. If the company is publicly traded, you might also check their standing in the marketplace through independent reports which are easily obtained online. The fruits of this research can be very effectively leveraged at the interview as you impress the interviewer with your level of preparation. Once in the interview, you will use  Read the full article…

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Know Thyself Influence is all about our behavior…period. Therefore, the more you understand about how your behavior impacts others, the more focused you can be in setting and working toward achieving personal learning goals and other desired outcomes. So how do you explore this area for yourself?  At SMS, we use a 360-degree influence style assessment tool. This tool helps people understand how their actions impact others, regardless of their intent, when using the behaviors associated with any of the four Influence Styles. Once you know the impact you are having on someone, you are better able to influence that person, especially in a difficult relationship. This, in and of itself, will naturally begin healing that relationship.  Remember, influence is the behavior you use to  Read the full article…

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Our moods and attitudes impact the people around us, and we probably don’t even fully recognize the extent of it.Have you ever found yourself feeling slightly grumpy, only to realize that the person you’re with is being a downer? Can seeing certain cheerful people automatically make your day feel a little brighter? We are deeply affected by the attitudes of those whom we’re surrounded by, which is why it’s so important to surround ourselves with people who uplift us. If you’ve ever worked in an environment with a boss who exhibits cold behaviors and negative outlooks, you may have noticed that this tends to affect the whole team or office. As a leader, it’s absolutely imperative to put out an attitude that you want to  Read the full article…

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1.Take a break: A break could be anything from taking a deep breath for several seconds, to walking around for fifteen minutes, to taking a personal day off. (Of course, make sure that your version of a break is acceptable at your workplace. Leaving in the middle of a workday without warning for long periods of time might not be kosher, so use your judgment and the established guidelines.) Other ways to take a break: Make some tea. Get a snack. Grab a coffee. Drink a glass of water. Stretch- maybe you’re tense from sitting at your desk and could use a little bit of movement. Talk to a coworker for a few minutes. Find something that works for you; sometimes you need to take  Read the full article…