Category Archives: Leadership

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“One of the most sincere forms of respect is actually listening to what another has to say.” Bryant H. McGill “By mutual respect, understanding and with good will we can find acceptable solutions to any problems which exist or may arise between us.” Dwight D. Eisenhower “Respect for ourselves guides our morals, respect for others guides our manners.” Laurence Sterne “It is the highest form of self-respect to admit our errors and mistakes and make amends for them. To make a mistake is only an error in judgment, but to adhere to it when it is discovered shows infirmity of character.” Dale Turner ”Every human being, of whatever origin, of whatever station, deserves respect. We must each respect others even as we respect ourselves.” Ralph  Read the full article…

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We know that the ultimate goal of any salesperson is to sell–whether this is selling cars, selling students on a school, or selling software to businesses. In order to sell to someone, some sort of relationship must be established; sales is all about building relationships. This doesn’t mean that, as a salesperson, you must befriend everyone you’re selling to and make plans for lunch, but there must be a positive interaction. Someone with a negative view of you isn’t likely to buy what you’re selling, but if you hit it off with a customer, the chances that they’ll buy from you are much higher. How, then, can you build your sales skills and lock in that deal? Demeanor: Having a friendly disposition will make people  Read the full article…

Giving Constructive Feedback

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Most of us have probably started a sentence with the phrase “you make me feel.” You make me feel small. You make me feel embarrassed. You make me feel unimportant. In several cases, when we use this phrase, we are trying to give someone feedback. The problem with saying this is that it doesn’t allow us for us to take control of our own feelings and our own emotions; there’s a negative connotation to it and feels like blame to the other person. Truly, only we are in control of our own emotions, but we use this phrase to give feedback. Giving feedback is healthy and encouraged, but it’s important that it’s framed in a constructive manner. The other person cannot control how you react  Read the full article…

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The number of women in the workforce with leadership roles has been rising in recent years. Check out these quotes for their advice and insight as to how their gender affects their positions in the workplace.   “I don’t think women can have it all. I just don’t think so. We pretend we have it all. We pretend we can have it all. My husband and I have been married for 34 years. And we have two daughters. And every day you have to make a decision about whether you are going to be a wife or a mother, in fact many times during the day you have to make those decisions.” Indra Nooyi, CEO PepsiCo “If you can find something that you’re really passionate  Read the full article…

Going for the Gold

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We all know that Olympic athletes spend years, sometimes decades, honing their craft. Customarily, they practice hours upon hours several days a week; they focus and concentrate on their competence, and give it everything they have. There are days when everything is going right — they feel strong and ready, and their movements are on point. Then, there are days when things don’t go so well — they are sore, tired, and out of sync with their sport, but nonetheless, they keep moving forward. Surely, not all of us can be top athletes, but there is something that can be said for their work ethic and drive. The question is: Do we put the same amount of preparation, training, and enthusiasm towards our occupations as  Read the full article…

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Unless you have turned off all electronics, have not read a newspaper, or have not stepped outside your door for weeks, everyone has heard of the new addiction called Pokémon Go, the app that lets you wander the streets, workplace, and outdoors searching for imaginary creatures to catch. Now, think back to not even a month ago. If a coworker told you that they spent hours staring at their screens walking around trying to ‘throw’ imaginary balls at an object that was not really there, you may have raised a questioning eyebrow, but by now it has become part of a normal day to see individuals actively searching for or running after Pokémon. After observing this phenomenon for several days, I found several connections to  Read the full article…

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It’s difficult to know which direction to guide people without a sound understanding of where they’re coming from.

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Knowing how to appropriately handle a crisis ahead of time can help ensure you will handle it with optimal levels of ease, grace and efficiency.

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Quality assurance professionals are a crucial component of any successful business. However, the power needed to ensure a job done right provide is challenged by a lack of influence.

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With millennials now dominating the workforce, it’s important to understand their leadership styles.