Regardless of what profession a workforce member might be involved in, communication skills are always going to be a necessity, even when the industry does not seem all that rooted in soft talents. Think of it this way – even self-employed individuals will need to have strong soft skills to succeed in their endeavors, as communicating with clientele, partners or others will generally drive success across the board, provided other talents have been honed as well.
Now, businesses are beginning to realize just how valuable communications skills truly are, as well as the dangers of not having training programs in place. Considering how quickly the private sector is evolving today, decision-makers must understand that building influence skills and communication prowess among all of their staff members is not necessarily an optional matter, but rather a requirement of competing in the modern era.
IT as a new target
CIO Magazine recently reported that many companies in New Zealand are realizing that their IT staff members, while highly prepared to handle the lion's share of their responsibilities, are not necessarily the strongest communicators out there. In many ways, this is being deemed a significant problem with respect to operational productivity, efficiency, brand management and other matters that dictate the success or failure of a department or entire business.
According to the news provider, a new study indicated that the types of IT workforce members who are in highest demand among New Zealand enterprises are those who have a strong combination of development talent and communication skills. Add to this the fact that the nation, like many others, is facing a significant talent gap with respect to technical skills held by potential employees and it should be clear why many leaders are beginning to grow concerned about the integrity of their workforce moving into the future.
It is not necessarily a surprise that IT-related positions are in the highest demand among businesses in a wealth of countries, but companies do not have to simply sit back and hope for the best in these regards. Rather, initiating technical and soft skills development internally can make all the difference in building and sustaining an effective staff.
Where to begin
Certain types of training will simply not be well-suited to internal strategies – most notably those that involve heavy technical development, such as in the case of software developers. However, working to leverage professional services to develop soft skills across the board can help any business drive up its retention and engagement rates, which will inherently soften the blow of current and future talent gaps that are expected to prevail for years to come.
By getting managers and supervisors involved in the communication skills training process, companies can also use these processes as opportunities to build team-oriented corporate cultures across departments, which will almost always lead to more prolific performances in the long run.