There are several types of intelligence that are present in society today: book smarts and street smarts, certainly… but heart smarts? Yes, being in tune with your emotions is another form of intelligence – and it's a very important factor of running any part of a business. The more adept a leader is at articulating or recognizing the feelings and attitudes of the self and others, the more successful the company will be. When human interaction and understanding compose a significant portion of the workday, as is the case with many enterprises, it's imperative to have the ability to work with emotions rather than against them.
Matters of the heart
Emotions can be tricky. Sometimes they're hard to convey, difficult to recognize, impossible to rein in or perhaps just too much to manage. In the world of business, people need to be level-headed and even-tempered, but with humanistic qualities as well. This is where successful leaders come into play. They have mastered the balance and have moved forward to use their talents to conquer companies and garner positive results.
Businessmen and women at various levels of an enterprise should aspire to look at themselves realistically and honestly, LiveStrong asserted. The source noted that while it's important to have high standards for yourself, it's harmful to have unrealistically high standards. Being aware of your own abilities, both strengths and weaknesses, will prevent situations in which expectations have not been met and self-esteem suffers as a result. Having this outlook doesn't sell anyone short, it sets people up for success.
From the inside out
In an ideal world, there would be a direct link between how people feel and how they portray themselves to the outside world. Unfortunately, that is not always possible, but being able to properly convey feelings and pick up on others' emotions in return is an invaluable skill on which successful businesspeople rely. Entrepreneur asserted that individuals with healthy emotional awareness are better at communicating and accepting communication. Body language, word choice, tone and inflection all play important parts in everyday conversation and reveal clues as to how people think and feel. Paying specific attention to what you say and how you say it is just as important as picking up on cues from others during an interaction.
People with a strong emotional intelligence also make great listeners, who in turn make great leaders. Forbes reported that performing emotion-related tasks like using reason and empathizing with others is part of what makes a manager or leader so effective. These kinds of people must be tenacious and know how to play the game of business, but also remember the human side of business and how no company can be successful without thoughtful and emotionally healthy employees.
Believing in oneself, others' abilities and the mission of the enterprise are some of the most important ingredients that go into the success of a business. The Positive Power and Influence ® Program helps leaders and employees hone these skills and understand their own personal power.