Tag Archives: Influence

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The position of Project Manager is one of the fastest growing and most dynamic roles in organizations across all industries. It can also be the most demanding role. Much of the most important work in your organization gets done via projects. Personal and organizational success therefore rests, in large measure, on project success. The problem is, projects don’t always succeed. Even superbly qualified project teams may find themselves shackled by scope creep, resource depletion, lack of teamwork, or unexpected shifts in project specs. Strong project leaders steer their project teams clear of such obstacles. They skillfully interact with team members as well as key stakeholders to drive projects to their intended destinations, on time and within budget. Based on our research with over 30 project  Read the full article…

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Human beings are social creatures. We like to spend time with and do things for people we like.  We tend to distance ourselves from people who are “different”.  However, in the workplace we do not generally have the luxury of choosing the people with whom we work. That means that sometimes we have to develop a relationship with someone we don’t like for whatever reason: personality, different opinions, different thinking style, or they just look weird to us.   So many people have said to me: How do I build relationships?  This always seems like such a strange question, but it really is challenging for some of my more technically oriented colleagues.  I usually suggest taking some time to get to know the other person,  Read the full article…

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Influence skills can help you meet personal objectives and maintain or build positive working relationships-simultaneously. Your challenge as an influencer is to pursue your objectives while fostering the stability and growth of your working relationships. High-impact influence skills, style flexibility, and disciplined planning will help you achieve this balance between objectives and relationships in most situations. Achieving a balance between objectives and relationships may be difficult when you and the target have strong personal differences. Balancing task objectives with relationships is difficult enough when you and another person have competing objectives-a common occurrence. Maintaining this balance can be even more delicate when you and the other person have a history of personality clashes or deep interpersonal conflicts. Some working relationships may be so ruptured and  Read the full article…

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Most companies seem more than willing to invest in their Information Technology (IT) function. And well they should. IT has repeatedly demonstrated that it can have a wondrous effect on a company’s productivity, ability to serve customers, and cost-effectiveness. A successful IT organization can deliver significant competitive advantage. Still, many IT departments have an Achilles Heel. And it’s not technological. It’s personal. Or, more accurately, interpersonal. IT professionals frequently struggle to interact effectively with line managers and others who use their services. The result?  Businesses realize far less value than they should from their IT investments. Increasingly, IT professionals are expected to function as “business partners” who work with line managers and users to cost effectively solve mission-critical business problems. Yet, those who lead IT  Read the full article…

The Power of Words

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When teaching and coaching people on leadership and influence skills, we normally tell them that words have the lowest impact in face-to-face communication when influencing another person. Body language has the highest impact, and tone of voice is the next level of impact. Sayings like: “It’s not what you say it’s how you say it,”  have common sense meaning to most people. It’s nice when research backs up common sense. That’s not to say that the words don’t matter. Of course, they matter! It’s a complete message when I say something and it means the same thing to all people in a group.  It’s congruence when my words, music (tone) and dance (body language) all have the same meaning. A friend of mine has cancer.   Read the full article…

What is Influence?

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We all influence on a daily basis be it at home or at work. Wherever you have personal objectives to meet you have opportunities to influence those around you. It can be said that any communication that has an intended outcome can be considered an attempt to influence. In business, task focus and the achievement of outcomes with and through others is a continuous activity. Influence is pervasive, whether we are conscious of it or not and regardless of the label applied to it. Excellent influencers fulfill their personal objectives while maintaining and nurturing important relationships. That sounds simple, but in practice it can be extremely challenging. Many people achieve their influence objectives only at the expense of important relationships. Others habitually avoid challenging influence  Read the full article…