Tag Archives: Management Training

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Positional power is limited. The organization divides power and resources among individual positions to achieve its mission. Position or job descriptions provide a roadmap or template of how individual members of an organization should work together. Each job description authorizes a functional group or manager to conduct a specific aspect of organizational business. Delegation of power and authority by others is finite. Individuals often place limits on their own positional power. While positional power is already finite and limited, many people do not use or claim all that is available to them. They may fear conflict with others, but more often they may not understand what behaviors support the positive use of positional power. Furthermore, certain value conflicts may exist in the organizational culture that  Read the full article…

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The position of Project Manager is one of the fastest growing and most dynamic roles in organizations across all industries. It can also be the most demanding role. Much of the most important work in your organization gets done via projects. Personal and organizational success therefore rests, in large measure, on project success. The problem is, projects don’t always succeed. Even superbly qualified project teams may find themselves shackled by scope creep, resource depletion, lack of teamwork, or unexpected shifts in project specs. Strong project leaders steer their project teams clear of such obstacles. They skillfully interact with team members as well as key stakeholders to drive projects to their intended destinations, on time and within budget. Based on our research with over 30 project  Read the full article…

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Influence skills can help you meet personal objectives and maintain or build positive working relationships-simultaneously. Your challenge as an influencer is to pursue your objectives while fostering the stability and growth of your working relationships. High-impact influence skills, style flexibility, and disciplined planning will help you achieve this balance between objectives and relationships in most situations. Achieving a balance between objectives and relationships may be difficult when you and the target have strong personal differences. Balancing task objectives with relationships is difficult enough when you and another person have competing objectives-a common occurrence. Maintaining this balance can be even more delicate when you and the other person have a history of personality clashes or deep interpersonal conflicts. Some working relationships may be so ruptured and  Read the full article…

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Training people to be behaviorally effective is important for reasons we can’t accurately measure but intuitively know – it increases productivity. We need to know that we are training the right people to build competence in the right skills. We need to know that what we are training people to do is in line with our business objectives. We need to have hardcore justification that we are not simply throwing dollars at the “flavor-of-the-month” training intervention. Today, we just cannot afford to waste money. It is important to make sure that the training is supporting the business. The ROI of not training people is immeasurable. Right now we need to be investing in the people we have decided to keep. These last few years have  Read the full article…

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Most companies seem more than willing to invest in their Information Technology (IT) function. And well they should. IT has repeatedly demonstrated that it can have a wondrous effect on a company’s productivity, ability to serve customers, and cost-effectiveness. A successful IT organization can deliver significant competitive advantage. Still, many IT departments have an Achilles Heel. And it’s not technological. It’s personal. Or, more accurately, interpersonal. IT professionals frequently struggle to interact effectively with line managers and others who use their services. The result?  Businesses realize far less value than they should from their IT investments. Increasingly, IT professionals are expected to function as “business partners” who work with line managers and users to cost effectively solve mission-critical business problems. Yet, those who lead IT  Read the full article…

What is Influence?

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We all influence on a daily basis be it at home or at work. Wherever you have personal objectives to meet you have opportunities to influence those around you. It can be said that any communication that has an intended outcome can be considered an attempt to influence. In business, task focus and the achievement of outcomes with and through others is a continuous activity. Influence is pervasive, whether we are conscious of it or not and regardless of the label applied to it. Excellent influencers fulfill their personal objectives while maintaining and nurturing important relationships. That sounds simple, but in practice it can be extremely challenging. Many people achieve their influence objectives only at the expense of important relationships. Others habitually avoid challenging influence  Read the full article…