Tag Archives: Positive Power and Influence

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The use of non-anonymous feedback assessment tools has long been a source of controversy.  There is discomfort in some organizational cultures when using these tools.  We believe there is much to gain when people know who is giving them feedback.  In talking about this I’d like to use SMS’ behavior-based assessment tool called the Influence Style Questionnaire (ISQ) as an example.  The ISQ asks participants to gather feedback from others, preferably from a variety of people including direct reports, peers, and managers…even spouses.  The tool focuses on frequency information only, not effectiveness judgments.  This is important! It does NOT ask how effective a person is at influencing, whether positive or negative. To those who resist non-anonymous tools, the overall feeling is that people will not  Read the full article…

Under Your Core Influence

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I always start the year by investigating what others have to say about the future human, economic, technological and socio-political trends. It’s fascinating how, according to the analysts, each year continues to be “one of the most significant years in world history”. Maybe it IS part of the human condition to want to continuously experience renewal and meaningfulness. Surely, 2014 must be more worthy than “just another year!” I, too, intend to have a new life in 2014. This year, I want to live free from fear of loss and embarrassment. I yearn for more youthfulness, humour, core connections, freedom and fun-filled creativeness. I intend to create this in my life and for those around me, regardless of what the world of economics throws our  Read the full article…

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Our Positive Power and Influence Program focuses on the use of personal, not positional power. Many people use their positional power in very productive ways. However, if the number one reason people leave their jobs is because of their bosses, it would indicate that people in positions of power do not use that power very effectively. We have traditional power relationships, like manager to direct report, but we also have power relationships with suppliers and partners. It is interesting to me that so many organizations give lip service to developing positive relationships with suppliers and win-win negotiations. The problem is that if procurement has specific objectives concerning money spent, and they are in a power position due to size, they still seem to act as  Read the full article…

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What does Leading Yourself really mean? Leading: to guide in direction, course, action, opinion Yourself: an empathic and appropriate positioning of you; used as an indication of one’s real, normal, or healthy identity or condition; suitable, well adapted, pertinent, relevant When you are leading yourself, you are taking responsibility for your life, thoughts, behavior and results…for creating what you are. You are proactive and choose to shift your thoughts and actions from those that block you to those that increase your personal power. Unless you are able to Lead Yourself, your overall effectiveness is diminished. The way you think and feel leads to choices and actions, which produce specific results. Those results then impact the way you think and feel.  For example, Jessie is a  Read the full article…

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At birth, we began to express our personal needs to those around us, often very directly! While parents and relatives often complied because they were “supposed to,” a more subtle process was at work. At this early stage of our lives, we recognized that these important others felt rewarded by our smiles and felt unhappy or even punished by our tears. We built quickly on this fundamental discovery as our needs became more complex. We learned to state our likes and dislikes more clearly to support our demands. We discovered the value of bargaining and appealing to others’ personal needs in order to meet our own. We learned that it is not always necessary to give reasons for our needs, that it was possible to  Read the full article…

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Influence skills can help you meet personal objectives and maintain or build positive working relationships-simultaneously. Your challenge as an influencer is to pursue your objectives while fostering the stability and growth of your working relationships. High-impact influence skills, style flexibility, and disciplined planning will help you achieve this balance between objectives and relationships in most situations. Achieving a balance between objectives and relationships may be difficult when you and the target have strong personal differences. Balancing task objectives with relationships is difficult enough when you and another person have competing objectives-a common occurrence. Maintaining this balance can be even more delicate when you and the other person have a history of personality clashes or deep interpersonal conflicts. Some working relationships may be so ruptured and  Read the full article…

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Most companies seem more than willing to invest in their Information Technology (IT) function. And well they should. IT has repeatedly demonstrated that it can have a wondrous effect on a company’s productivity, ability to serve customers, and cost-effectiveness. A successful IT organization can deliver significant competitive advantage. Still, many IT departments have an Achilles Heel. And it’s not technological. It’s personal. Or, more accurately, interpersonal. IT professionals frequently struggle to interact effectively with line managers and others who use their services. The result?  Businesses realize far less value than they should from their IT investments. Increasingly, IT professionals are expected to function as “business partners” who work with line managers and users to cost effectively solve mission-critical business problems. Yet, those who lead IT  Read the full article…

The Power of Words

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When teaching and coaching people on leadership and influence skills, we normally tell them that words have the lowest impact in face-to-face communication when influencing another person. Body language has the highest impact, and tone of voice is the next level of impact. Sayings like: “It’s not what you say it’s how you say it,”  have common sense meaning to most people. It’s nice when research backs up common sense. That’s not to say that the words don’t matter. Of course, they matter! It’s a complete message when I say something and it means the same thing to all people in a group.  It’s congruence when my words, music (tone) and dance (body language) all have the same meaning. A friend of mine has cancer.   Read the full article…

What is Influence?

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We all influence on a daily basis be it at home or at work. Wherever you have personal objectives to meet you have opportunities to influence those around you. It can be said that any communication that has an intended outcome can be considered an attempt to influence. In business, task focus and the achievement of outcomes with and through others is a continuous activity. Influence is pervasive, whether we are conscious of it or not and regardless of the label applied to it. Excellent influencers fulfill their personal objectives while maintaining and nurturing important relationships. That sounds simple, but in practice it can be extremely challenging. Many people achieve their influence objectives only at the expense of important relationships. Others habitually avoid challenging influence  Read the full article…