Tag Archives: Education and Training

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Training people to be behaviorally effective is important for reasons we can’t accurately measure but intuitively know – it increases productivity. We need to know that we are training the right people to build competence in the right skills. We need to know that what we are training people to do is in line with our business objectives. We need to have hardcore justification that we are not simply throwing dollars at the “flavor-of-the-month” training intervention. Today, we just cannot afford to waste money. It is important to make sure that the training is supporting the business. The ROI of not training people is immeasurable. Right now we need to be investing in the people we have decided to keep. These last few years have  Read the full article…

What is Influence?

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We all influence on a daily basis be it at home or at work. Wherever you have personal objectives to meet you have opportunities to influence those around you. It can be said that any communication that has an intended outcome can be considered an attempt to influence. In business, task focus and the achievement of outcomes with and through others is a continuous activity. Influence is pervasive, whether we are conscious of it or not and regardless of the label applied to it. Excellent influencers fulfill their personal objectives while maintaining and nurturing important relationships. That sounds simple, but in practice it can be extremely challenging. Many people achieve their influence objectives only at the expense of important relationships. Others habitually avoid challenging influence  Read the full article…